COVID-19 INFORMATION: Updated 5.29.2021
As the Governor has lifted all Covid Restrictions and we all find our new normal, as a company we have taken this transition very seriously with the main goal being to ensure our clients continue to feel safe during their G2O experience. With that being said, we have updated our policies to both accommodate our fully functioning business + the best interest of our clients and our staff. As a company, we will not ask our clients to disclose their vaccination status. We ask that our clients also respect our employees personal and private health choices while inside our facility. G2O will continue to be a place to refresh, renew, relax, cater to + encourage your beauty and wellness goals. We are excited to get back to normal, and while we will all continue to wear masks until further notice, we look forward to seeing your smiling faces soon. Please read below for all updated safety policies, precautions + service rules.
SAFETY + PRECAUTIONS:
In addition to our usual high standards of maintaining a clean environment, we have updated our procedures for cleaning and sanitation to ensure the safety of our spa + salon. We have also installed commercial quality grade Stinger Ultraviolet lights throughout our HVAC system. These UV lights destroy mold, bacteria, allergens, and more importantly air-born transmitted diseases and viruses.
GENERAL RULES
All clients must arrive wearing a mask, if they do not have one, one will be provided for them. Masks must remain on unless the treatment does not allow for mask wearing.
Please stay home if you are not feeling well or have a temperature above 100.4. You will not be charged for late cancellations if you are not feeling well.
If you must bring a guest with you to your appointment, they must wait in the lobby waiting area only. They cannot enter or wait in the salon or spa.
Hand sanitizer will remain throughout the building.
SALON
All Salon Team members have been Barbicide + Barbicide Covid-19 certified.
All Salon Team members will continue to wear masks.
Dividers will remain in between shampoo chairs.
Hand sanitizer has been placed throughout salon.
We have upgraded our OSHA approved Tool disinfectant.
For those clients who do not feel comfortable in the open salon, the private room is available for booking. *Must be requested at time of booking.
SPA
Acrylic dividers will remain in the nail department for services and drying. All spa technicians, service providers, + housekeeping will continue to wear masks. Our Salt Cave bookings will be for vaccinated clients only, as this is a shared service accommodating 8 clients at a time, and one cannot reap the benefits of the therapy with a mask on.
Our Sauna + Steam Rooms will be accessible to vaccinated clients only, as this is an amenity that does not accommodate mask wearing.
GUEST RELATIONS
Guest Relations team members will continue to wear masks.
Check out options: Apple Pay, Self-Pay via text/email, or we will charge the credit card on file.
Gratuities: Venmo is encouraged and recommended for gratuities.
Receipts: Will be sent via email, paper receipts are available upon request.
WELCOME BACK
Our Fireside Lounge + Relaxation Lounge are now open.
The Experience Room and its services are now available for booking. This includes the Bali Revitalizing Ritual, Rasul Detoxifying Ritual + Aromatherapy Group Steam.
Refreshments + snacks are now available in the Salon, Fireside Lounge + 5th Floor outside of the Relaxation Lounge.
