We are excited to announce that our Salon department is included in Phase 1 of Massachusetts Reopening plan. As of Monday, June 1st our Salon will be open for services. The Spa is included in Phase 2 and will open once Massachusetts announces the Phase 2 date.
In addition to our usual high standards of maintaining a clean environment, we have updated our procedures for cleaning and sanitation to ensure the safety of our spa + salon. We have also set up new distancing standards to increase protection for both clients and staff. As well as installed commercial quality grade Stinger Ultraviolet lights throughout our HVAC system. These UV lights destroy mold, bacteria, allergens, and more importantly air-born transmitted diseases and viruses.
SAFETY + PRECAUTIONS –
GENERAL RULES
Per government regulations waiting rooms and lounge areas are closed. You must wait outside until the time of your appointment.
Clients should arrive wearing a mask, if they do not have one, one will be provided for them.Client temperatures will be checked via touchless thermometer at check-in. Anyone with a temperature over 100.4 will be asked to reschedule.
Due to limited capacity, our cancellation policy has been changed to require 48 hours’ notice to avoid charges.
Please stay home if you are not feeling well or have a temperature above 100.4. You will not be charged for late cancellations if you are not feeling well.
We will be servicing appointments only. We will not be accepting walk-ins until further notice.
The 4th & 5th floors will be closed until Phase 2’s opening date.
Coats/bags will not be taken by the desk staff until further notice.
No beverages, snacks or magazines will be available until further notice.
A Safety + Protection fee of $1.50 will be added per service.
You cannot wait for other clients. You can only be in the salon during your service time. No guests are allowed to come with you for your appointment.
Mondays + Tuesdays we have extended our hours to accommodate client services and will be open until 9pm.
SALON
All stylists have been Barbicide + Barbicide Covid-19 certified
All stylists will wear the following: masks, face shields/protective eyewear, gloves + disposable aprons. These will be changed in between each client.
All clients will be given disposable capes
Dividers have been installed in between shampoo chairs.
Hand sanitizer has been placed throughout salon.
We have upgraded our OSHA approved Tool disinfectant.
Clients will stay in the stylist’s station throughout their appointment including color processing time, with the only exception of their shampoo experience.
GUEST RELATIONS
Masks are mandatory for all Guest Relations team members.
Check out options: Apple Pay or we will charge the credit card on file.
Gratuities: Venmo will be encouraged and recommended for gratuities.
Receipts: Will be sent via email only, paper receipts are no longer available.
Plexiglass partitions have been installed at the Front Desk.
Markings have been placed on the floors at the Front Desk to allow 6’ social distancing.
Retail products will be wiped down before given to clients.
We are looking forward to welcoming you back to the Salon. To make your appointment please text us at 617-262-2220 between 10am-4pm. We know you are all excited to come in, we ask that you please be patient as we try to process the influx of appointment requests. Once we reopen on June 1st, phone and online booking will be available again.
We can't wait to see you in June!