COVID-19 INFORMATION: Effective 7.6.2021
As a company we have taken this transition very seriously with the main goal being to ensure our clients continue to feel safe during their G2O experience. With that being said, we have slowly transitioned and updated our policies to both accommodate our fully functioning business + the best interest of our clients and our staff. As of July 6th, masks will no longer be required for fully vaccinated individuals. As a company, we will not ask our clients to disclose their vaccination status, but trust they will follow the mask mandate as necessary. We ask that our clients also respect our employees personal and private health choices while inside our facility. G2O will continue to be a place to refresh, renew, relax, cater to + encourage your beauty and wellness goals. We are excited to get back to normal and we look forward to seeing your smiling faces. Please read below for all updated safety policies, precautions + service rules.
GENERAL RULES All non-vaccinated clients must arrive wearing a mask, if they do not have one, one will be provided for them. Masks must remain on unless the treatment does not allow for mask wearing. Fully vaccinated clients will no longer be required wear a mask. However, for those who feel more comfortable wearing a mask, we are happy to provide you with one upon arrival. The same rules apply for our G2O team members, non-vaccinated and/or those who just feel more comfortable wearing a mask, will continue to wear masks while they service our clients. If you’d feel more comfortable with your service provider wearing a mask, even if fully vaccinated, please ask us and we will gladly wear one for you during your service. If you must bring a guest with you to your appointment, they must wait in the lobby waiting area only. They cannot enter or wait in the salon or spa.SAFETY + PRECAUTIONS: In addition to our usual high standards of maintaining a clean environment, we have updated our procedures for cleaning and sanitation to ensure the safety of our spa + salon. We have also installed commercial quality grade Stinger Ultraviolet lights throughout our HVAC system. These UV lights destroy mold, bacteria, allergens, and more importantly air-born transmitted diseases and viruses.
SALON All Salon Team members have been Barbicide + Barbicide Covid-19 certified. Dividers will remain in between shampoo chairs. We have upgraded our OSHA approved Tool disinfectant. For those clients who do not feel comfortable in the open salon, the private room is available for booking. *Must be requested at time of booking.
SPA Acrylic dividers will remain in the nail department for services and drying. Our Salt Cave bookings will be for vaccinated clients only, as this is a shared service accommodating 8 clients at a time, and one cannot reap the benefits of the therapy with a mask on. Our Sauna + Steam Rooms will be accessible to vaccinated clients only, as this is an amenity that does not accommodate mask wearing.
GUEST RELATIONS Check out options: Apple Pay, Self-Pay via text/email, or we will charge the credit card on file. Gratuities: Venmo is encouraged and recommended for gratuities. Receipts: Will be sent via email, paper receipts are available upon request.
WELCOME BACK Our Fireside Lounge + Relaxation Lounge are now open. The Experience Room and its services are now available for booking. This includes the Bali Revitalizing Ritual, Rasul Detoxifying Ritual + Aromatherapy Group Steam. Refreshments + snacks are now available in the Salon, Fireside Lounge + 5th Floor outside of the Relaxation Lounge.