COVID-19 INFORMATION: Effective 8.27.2021
As a company we have taken this transition very seriously with the main goal being to ensure our clients continue to feel safe during their G2O experience. With that being said, we continue to review and update our policies to both accommodate our fully functioning business + the best interest of our clients and our staff. As of August 27th, masks are required for all staff + clients regardless of your vaccination status. Please read below for all updated safety policies, precautions + service rules.
GENERAL RULES Per City of Boston mandate, regardless of your vaccination status masks must be worn at all times. If you do not have one upon arrival, our Front Desk would be happy to provide you with one. All G2O staff will continue to wear masks until further notice. If you must bring a guest with you to your appointment, they must wait in the lobby waiting area only. They cannot enter or wait in the salon or spa.SAFETY + PRECAUTIONS: In addition to our usual high standards of maintaining a clean environment, we have updated our procedures for cleaning and sanitation to ensure the safety of our spa + salon. We have also installed commercial quality grade Stinger Ultraviolet lights throughout our HVAC system. These UV lights destroy mold, bacteria, allergens, and more importantly air-born transmitted diseases and viruses.
SALON All Salon Team members have been Barbicide + Barbicide Covid-19 certified. Dividers will remain in between shampoo chairs. We have upgraded our OSHA approved Tool disinfectant. For those clients who do not feel comfortable in the open salon, the private room is available for booking. *Must be requested at time of booking.
SPA Acrylic dividers will remain in the nail department for services and drying. Our Salt Cave will only accommodate 1 client or related group per session, as this is a shared service accommodating 8 clients at a time, and one cannot reap the benefits of the therapy with a mask on. Our Sauna + Steam Rooms will only permit 1 client or related group at a time, as this is an amenity that does not accommodate mask wearing.
GUEST RELATIONS Check out options: Apple Pay, Self-Pay via text/email, or we will charge the credit card on file. Gratuities: Venmo is encouraged and recommended for gratuities. Receipts: Will be sent via email, paper receipts are available upon request.
WELCOME BACK Our Fireside Lounge + Relaxation Lounge are now open. The Experience Room and its services are now available for booking. This includes the Bali Revitalizing Ritual, Rasul Detoxifying Ritual + Aromatherapy Group Steam. Refreshments + snacks are now available in the Salon, Fireside Lounge + 5th Floor outside of the Relaxation Lounge.